We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
RobertPatton
4 years agoExplorer | Level 4
macOS Monterey 12 - Couldnt Start Dropbox
bn.BUILD_KEY: Dropbox bn.VERSION: 131.4.3968 bn.constants.WINDOWS_SHELL_EXT_VERSION: 48 bn.is_frozen: True machine_id: dd8495f4-eeb6-52f3-a698-4cbb0543dbcf pid: 3947 ppid: 1 uid: 501 user_inf...
Whiskersthedog
4 years agoExplorer | Level 3
I've tried the uninstall/reinstall, Advanced install, System Pref-->Security & Privacy, etc "solves" that are all over this forum. None help.
Here's the error:
bn.BUILD_KEY: Dropbox
bn.VERSION: 134.4.4115
bn.constants.WINDOWS_SHELL_EXT_VERSION: 51
bn.is_frozen: True
machine_id: 33085486-8193-5450-9b72-9ca38578d2d5
pid: 785
ppid: 1
uid: 503
user_info: pwd.struct_passwd(pw_name='TheSchneiders', pw_passwd='********', pw_uid=503, pw_gid=20, pw_gecos='The Schneiders', pw_dir='/Users/chrisschneider_1', pw_shell='/bin/bash')
effective_user_info: pwd.struct_passwd(pw_name='TheSchneiders', pw_passwd='********', pw_uid=503, pw_gid=20, pw_gecos='The Schneiders', pw_dir='/Users/chrisschneider_1', pw_shell='/bin/bash')
euid: 503
gid: 20
egid: 20
group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'TheSchneiders', '_xcsbuildagent', '_xcscredserver'])
effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'TheSchneiders', '_xcsbuildagent', '_xcscredserver'])
DYLD_LIBRARY_PATH: None
cwd: '/'
real_path='/'
mode=0o40755 uid=0 gid=0
parent mode=0o40755 uid=0 gid=0
HOME: '/Users/chrisschneider_1'
appdata: '/Users/chrisschneider_1/.dropbox/instance1'
real_path='/Users/chrisschneider_1/.dropbox/instance1'
mode=0o40700 uid=503 gid=20
parent mode=0o40700 uid=503 gid=20
dropbox_path: '/Users/chrisschneider/Dropbox'
real_path='/Users/chrisschneider/Dropbox'
mode=0o40700 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'
real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'
mode=0o100755 uid=503 gid=20
parent mode=0o40755 uid=503 gid=20
trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
not found
parent not found
tempdir: '/var/folders/bp/dx286m5d2419f27_g486sjdw0000gq/T'
real_path='/private/var/folders/bp/dx286m5d2419f27_g486sjdw0000gq/T'
mode=0o40700 uid=503 gid=20
parent mode=0o40755 uid=503 gid=20
Traceback (most recent call last):
File "dropbox/shared/error_util.pyc", line 30, in convert_error
File "dropbox/sync_engine/file_system/util.pyc", line 89, in wrapped
File "dropbox/sync_engine/file_system/pythonos.pyc", line 102, in open
PermissionError: [Errno 13] Permission denied: '/Users/chrisschneider/Dropbox/.dropbox-relocate3640a06ba127'
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "dropbox/client/authentication/register_host_helper.pyc", line 723, in _on_register_host_success
File "dropbox/client/authentication/register_host_helper.pyc", line 899, in _handle_joining_leaving_cdm_team
File "dropbox/client/relocate_namespace_folders.pyc", line 686, in execute_pending_operations
File "dropbox/sync_engine/file_system/util.pyc", line 89, in wrapped
File "contextlib.pyc", line 131, in __exit__
File "dropbox/shared/error_util.pyc", line 43, in convert_error
File "six.pyc", line 695, in reraise
File "dropbox/shared/error_util.pyc", line 30, in convert_error
File "dropbox/sync_engine/file_system/util.pyc", line 89, in wrapped
File "dropbox/sync_engine/file_system/pythonos.pyc", line 102, in open
dropbox.sync_engine_boundary.file_system_exceptions.PermissionDeniedError: [Errno 13] Permission denied: '/Users/chrisschneider/Dropbox/.dropbox-relocate3640a06ba127'
- Megan4 years agoDropbox StaffHey Whiskersthedog, let's see what we can do about this!
Would it be okay if I reached out to your Community linked email, so we could have a look together at this error?
Let me know!- Jalenoch3 years agoExplorer | Level 3Ok you can contact me on my e-mail adress. The one you are usine Nixie
Regards
Jean-Charles
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!