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Forum Discussion
RobertPatton
4 years agoExplorer | Level 4
macOS Monterey 12 - Couldnt Start Dropbox
bn.BUILD_KEY: Dropbox bn.VERSION: 131.4.3968 bn.constants.WINDOWS_SHELL_EXT_VERSION: 48 bn.is_frozen: True machine_id: dd8495f4-eeb6-52f3-a698-4cbb0543dbcf pid: 3947 ppid: 1 uid: 501 user_inf...
pbecker314
New member | Level 2
Also having the exact same issue with my 2015 Macbook Pro. Dropbox was working fine until the Monterey 12.0.1 install. Now I always get the error message that Dropbox can't start when I reboot the computer. This really needs to get fixed by Dropbox asap if they want to maintain credibility in the Mac user community
drmajorbob
4 years agoExplorer | Level 4
Monterey caused the problem. Maybe Apple should get your complaint.
- andreabonato4 years agoHelpful | Level 6This is a step by step sequences....!
1) by Activity Monitor (you find it in Launchpad-Others-Activity Monitor) search and select all Dropbox items (especially Dropbox Finder Extension) and stop by the :cross_mark_button: or X bottom on the top of the app;
2) by Force Quit (in the System Menu Screenshot 2021-10-29 at 09.50.19.png) refresh or relaunch Finder;
3) in System Preference-Security and Privacy-Full Disk Access (after clicking lock to make change in the bottom left corner), enable Dropbox.App.
4) I think is better to restart computer after that.
I insert more usefull instruction.
I hope you solve your problems!
Bye.
Andrea B - alakija4 years agoExplorer | Level 4
I tried everything on this string of suggestions. nothing worked. My solution was to take everything I had in Dropbox and put it in iCloud. Maybe this is what Apple wanted.
If I cannot open or sync Dropbox on my main computer, it is not useful to me anymore.
Sorry, I loved Dropbox while it worked.
- shinbeth4 years agoExperienced | Level 13
Dropbox is big enough of a Silicon Valley company to have been able to plan this move, just like any other OS upgrade... it's up to Dropbox teams to sync with Apple dev policies, not the other way around!
- alakija4 years agoExplorer | Level 4
"full disk access??? in your instructions? Sorry i don't see that anywhere
- shinbeth4 years agoExperienced | Level 13fake news, we tried this already, it's hit or miss but for most people won't fix it permanently.
- BSBecker4 years agoExplorer | Level 3
Thank you! This worked for me!!
- BSBecker4 years agoExplorer | Level 3
andreabonato Nix that thank you. It worked for a moment, but its obvious it is not syncing. I just uploaded something from my phone and they are not talking to each other at all.
Ughh.. time to move everything to google drive or the cloud.
- sanfjb94 years agoNew member | Level 2
Hello,
thank you for the suggestion. I looks like it works fine for me. Thank you again
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