You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

cloudres's avatar
cloudres
Experienced | Level 12
4 months ago

Mac OS Sequoia is arriving. Is DropBox ready?

Hi everyone, who remembers the chaos that happened last year with the Mac OS Sonoma update and all the issues we had with DropBox? There was a particular version that caused syncing to go haywire. I ...
Desktop
Dropbox Basic
Mac
DBX_Pedro's avatar
DBX_Pedro
Icon for Community Manager rankCommunity Manager

Hi Joelo ,

 

Thanks for getting back to us. 

 

There is another option for you to ask the IT , these are the steps : 

 

Go to the top left corner

press the Apple Logo

System Settings

Network

Firewall

Options from the Firewall

Untick block all incoming connections

Then allow incoming connections from Dropbox

 

Can you please ask them to try the above? 

 

Joelo's avatar
Joelo
Explorer | Level 4
3 months ago

Seems I'm out of luck on two fronts. My IT department wasn't able to make changes in Terminal (which is a separate issue they're working on). But I also just upgraded to v209.4.3661 and it still doesn't work. The app still stays in syncing limbo (says it's syncing but no downloading is actually happening).

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