You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
mike _.
8 years agoHelpful | Level 6
Linux - Unable to change Dropbox directory
I'm using Fedora Workstation 25 with GNOME.
Trying to change the Dropbox directory results in the utterly useless message "Unexpected errors occurred. Your Dropbox is ok!".
Steps to recre...
- 8 years ago
I was having this same issue. I found a fix in creating a Dropbox folder in my home directory prior to connecting my account. This caused the installer to throw an error about a Dropbox folder already existing that prompted me to either delete the Dropbox folder or select a different location. Eureka! (for me at least...)
- 7 years ago
Guys solved, and the solution was the easiest and logic.
I expose my situation:
sda1 300GB --> /
sda5 8TB --> /home
As I explained, I wanted to install Dropbox below /home directory, but playing as "root" user, by default, it forced the installation on /root
So I just installed the daemon using the user who owns the home directory I want and it works properly, just remember to add the "user" to the root group.
If you need more details, don't hesitate to ask.
- 7 years ago
wrote:I was having this same issue. I found a fix in creating a Dropbox folder in my home directory prior to connecting my account. This caused the installer to throw an error about a Dropbox folder already existing that prompted me to either delete the Dropbox folder or select a different location. Eureka! (for me at least...)
This didn't work for me, but I did find a similar solution! I created a "work" dropbox account and set up a fresh installation of dropbox with that account, which places the "work" Dropbox folder in the defaut ~/Dropbox. I then deleted everything in ~/.dropbox* (with rm -rf ~/.dropbox* ), reinstalled dropbox and set it up using my personal account. Now since the folder in ~/Dropbox already contains the dropbox for the work account, I got the prompt that allowed me to either delete the Dropbox folder or select a different location for my personal account. Somehow this worked when simply moving the folder within dropbox wouldn't... I hope this helps somebody! (using Fedora 27 btw)
tharris104
Explorer | Level 3
I went through the entire process twice. Tried it with ext4 first...then I tried NTFS and same results... as I mentioned in the very first sentence.
I really doubt this issue is beyond Dropbox. I have been able to replicate the exact same error over multiple installations with different medias... I have tried both Fedora 25 + 26 (seperately!!! for those who cant read) and have just gone to a completely different OS to resolve the issue. I did see some people mentioning Arch had similar problems and error codes.
mike _.
8 years agoHelpful | Level 6
tharris104 wrote:
I really doubt this issue is beyond Dropbox.
I doubt it's beyond Dropbox, but all the evidence suggests it is very much beyond the support staff who post here, hence my comment about "please help". Seriously, the first reply I got in this thread wasn't even for the right operating system. And look at the "sudo chmod" advice - does that seem like it's written by someone who's used Linux for longer than it took to write that bit of the FAQ? I'm sure the support staff who post here help lots of people, but based on this thread so far it really doesn't seem like they're equiped to provide a solution for a generic error message appearing when a specific operation is attempted with the Linux client on some distros.
Even after raising a support ticket I was given the "sudo chmod" advice again. And then after providing details of a load of tests I'd done on different versions of Fedora, with and without LVM and LUKS, and providing strace output, I was told "sudo chmod" etc. Only after I expressed disatisfaction with that, again, was I told the ticket has been referred to engineering.
If you raise your own support ticket at https://www.dropbox.com/support then, maybe after you've explained to them N times that "sudo chmod" doesn't help, that might get referred to engineering. Maybe more support tickets will mean engineering give greater priority to finding a solution.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!