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Forum Discussion
Re-installing after a failed install. Error code on laptop: 0x80004002 read for what happened.
So, I was gone for a week plus. dropbox wasn't working well when i returned. So I tried to do an update, but ended up with a download. while trying to stop the download, I must have hit a wrong k...
don't know what you mean by a offline installer. I think when dropbox was installing, it got messed yup and when I crashed it it messed up my windows. I've tried three times but as soon as i start i get the error message.. how do i access the offline installer? Also, My dropbox folders are stil lon my laptop. i even have stuff in my folders, but no more screenshot saving and nothing gets saved to laptop and lots of photos are awaiting.. thank you,,
Jay
Dropbox Staff
Dropbox StaffHi Crazy-TheRealOne, on the link my colleague posted, there is an option for an offline installer.
Please could you choose that option to reinstall the app to see if this helps?
I have the same problem. I have tried using offline installers for both 32 and 64-bits, as well as the online installer. Still error-code 0x80004002
