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SteveS78's avatar
SteveS78
Explorer | Level 4
5 months ago

I use the desktop Dropbox app. Now I see the Windows Store app is installed but "hidden". Why?

Long ago I installed the desktop Dropbox program and have never installed the Windows Store Dropbox app. Today, the desktop program auto-updated as usual. But when I was using a tool to see what Wind...
  • DBoxTips's avatar
    DBoxTips
    5 months ago

    Hello SteveS78 

     

    The "hidden" Dropbox app that OOAPB reports is not related to the Dropbox app from the Windows Store, but to Dropbox accommodating to the new Windows 11 right-click context menu requirements for its desktop client. It is not related with the taskbar icon. Full details below.

     

    You mentioned you are running Windows 10 Pro version 22H2, which is also known as the "2022 Update" to Windows 11. Since over time the context menu got very long and cluttered, with Windows 11 Microsoft changed the requirements for an app to extend the right-click context menu. The legacy context-menu entries (added by apps which have not been ported to Windows 11) are now grouped inside the "Show more options" entry, while apps wanting to get an entry in the main right-click context menu need to have an "app identity".

     

    Since the Dropbox desktop client is a traditional desktop app (which Microsoft calls "an unpackaged Win32 app" as opposed to Windows Store packaged apps) it has to use a "signed sparse package" in order to extend the new right-click context menu of Windows 11. That sparse package is just a legit addition made by the Dropbox desktop client in order to meet the new requirements and provide the app identity to Windows Explorer. The sparse package is what gets reported by OOAPB as the "hidden app".

     

    Notice in your screenshot that the size of this hidden app is just 274.69 KB while the actual Dropbox app is 480 MB, so it clearly doesn't contain the full Dropbox app, just the required sparse package. You can confirm this yourself by opening a PowerShell prompt and running the following command which will list the details of the installed sparse package:

     

    get-appxpackage Dropbox*

     

    Copy the InstallLocation found in the output of the above PowerShell command and paste it in the Windows Explorer address bar. Notice how it matches the path of the hidden app reported by OOAPB.  Using Windows Explorer you will be able to explore the contents of the hidden app folder and confirm it doesn't contain the full Dropbox app.

     

    With regards to your other question, if you uninstall this "hidden" app the only consequence I would see is the Dropbox context menu entries not showing up anymore on the right-click context menu.

     

    I hope this helps.

     

    Thanks,

    Andrew (DBoxTips)

     

    P.S. I am an individual contributor to the Dropbox Community forums, not affiliated with Dropbox in any way. All opinions expressed here are my own.