You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
I uninstalled the desktop app, but the Dropbox folder is still on my computer. Any help?
Hi!
I have problem with uninstalling dropbox from my computer... One day a donwload it because i need sync documents between my devices but in this time i dont need it. So i go to start panel a...
Thanks for that User134679, and for sticking with me here while we look into this!
Let's try manually resetting the default folder location for the Desktop folder. You can exit out of the desktop app setup by quitting the app before taking these steps.
To do this, please navigate to the Desktop folder in File Explorer (not the folder in Dropbox) and then:
- Right click the Desktop folder
- Choose "Properties"
- Go to the "Locations" tab
- Choose to reset to default location.
This will reset the folder location to ensure that it's in the correct location. Once you've done this, can you let me know if you have the same issue when moving the desktop files from Dropbox to the actual Desktop?
If so, please try the previous suggestion once more to reinstall the desktop app and enable the backup.
Daphne
Dropbox Staff
Dropbox StaffCould you send me a screenshot of the notification that you're getting when you try to do that User134679?
Language: Czech
Translate: The target item is the same as the source item
Screen: https://ctrlv.cz/VUQe
- Daphne
I see, thanks for that User134679!
At this point, I would suggest to reinstall the Dropbox app on your device, and during the set up enable the backup for the desktop.
Once the setup is completed, you can then disable the backup correctly through the desktop app which should do the trick.
Let me know if you have any questions!
