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HTDUCK
5 years agoHelpful | Level 6
Dropbox Won't Start - Stuck on Connecting / Starting
Out of the blue, Dropbox stopped syncing on Monday and now, it won't even connect and gets stuck on starting. It sometimes gives me an error that there is no internet connection (and there is). I've ...
- 5 years ago
Hi Walter - None of those things worked. I was however out of the office for a few days and it looks like Dropbox updated to a new version and it now lets me sign in and has re-synced. It's back working again. Looks like the team at Dropbox fixed whatever was causing the issue. Thanks!
Walter
Dropbox Staff
Thanks so much for keeping me in the loop on this one HTDUCK.
At this point, could you try the following:
- Click on the apple icon in the top left hand corner of your screen
- Select "System Preferences..."
- Then "Security & Privacy"
- Select the Privacy tab
- Select "Files and Folders"
- Under Dropbox ensure all folders are checked
To make changes you will need to click on the lock icon and enter your macOS password.
Now attempt to restart the Dropbox desktop app.
Let me know how you get on!
HTDUCK
5 years agoHelpful | Level 6
Hi Walter - None of those things worked. I was however out of the office for a few days and it looks like Dropbox updated to a new version and it now lets me sign in and has re-synced. It's back working again. Looks like the team at Dropbox fixed whatever was causing the issue. Thanks!
- lumaimone4 years agoNew member | Level 2
I'm having the same problems, but with windows 10. I tried all steps mentioned in this thread, downloaded updated app and reinstalled it, disconnected the computer from the website, restarted the computer, nothing seems to work...
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