You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

RalphT's avatar
RalphT
Helpful | Level 5
10 months ago

Dropbox for macOS on File Provider. There is no /Library/CloudStorage/Dropbox located in my folder.

I installed Dropbox for macOS on File Provider on my new iMac running the latest Sonoma OS. Your info states that the actual folder with my files is located at  /Users/***/Library/CloudStorage/Dropbo...
Desktop
Dropbox Basic
Mac
Setting up the apps
  • Hannah's avatar
    Hannah
    10 months ago

    Hey RalphT!

     

    You should be able to find the Dropbox folder under ~/Library/Dropbox, but Library is a hidden folder. 

     

    Going to it via that ''Locations'' section in your screenshot’s bottom left is the way to go, but if you want to navigate to it from your "username" folder, you need to hit
    Command + Shift + . (period) to see hidden folders. 

     

    That should show Library inside ''username'' and then you can navigate through that.

RalphT's avatar
RalphT
Helpful | Level 5

Ahhh! Okay, so you are referring to the Side Bar as Apple calls it. Yes, I am able to access my files in Dropbox there. My concern was that I could not see the actual original folder in the location that it's stated to be in, not necessarily how to access the files for daily use. Is there any explanation as to why the original file is not visible when I go to the specified location as illustrated in my original post?

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
10 months ago

Hey RalphT!

 

You should be able to find the Dropbox folder under ~/Library/Dropbox, but Library is a hidden folder. 

 

Going to it via that ''Locations'' section in your screenshot’s bottom left is the way to go, but if you want to navigate to it from your "username" folder, you need to hit
Command + Shift + . (period) to see hidden folders. 

 

That should show Library inside ''username'' and then you can navigate through that.

  • RalphT's avatar
    RalphT
    Helpful | Level 5
    10 months ago

    Thanks, Hanna. I had asked if the /Library/CloudStorage/Dropbox folder could be hidden and you were the first to confirm my suspicion. Thanks for the shortcut to see hidden folders as well.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    10 months ago

    I'm glad I could clarify things, Ralph!

     

    If you need anything else, please give us a shout.

     

    Have a great day!

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!