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Forum Discussion
Dropbox app not starting on new install Windows 11
Hi all, hoping for some help. I have a new PC running Windows 11 (all updates installed) and am trying to run the Dropbox app.
Once downloaded, it appears to install normally and asks for my lo...
That's correct, that is the Dropbox desktop application, and you can change preferences and so on from within the app.
Jay
Dropbox Staff
Dropbox StaffThat's correct, that is the Dropbox desktop application, and you can change preferences and so on from within the app.
Hi , i have this issue in my windows 11 , where i downloaded the app and after it get installed , it further ask me to sign in on browser and after the sign in , blank screen appears on search browser and cannot get access to the app , it still says sign in process need ti be done , please guide me
- Hannah
Hey Akshat_, sorry to see you're having trouble with this.
Do you have a small Dropbox icon in your system tray?
If you do, please hover over it and let me know what you see.
Hi, I have the same issue (Dropbox not starting) (I'm on Windows 11) - I've done all the checks described here including uninstalling and reinstalling Dropbox 4 times. In my case, after installing dropbox, I never even get to the point that it asks me to sign in. It just blanks on me and does not appear either in the tray (in the task manager, dropbox does appear on the list but when I right click on the icon to see the properties it says DropboxCrashHandler).
Any tips ?
Thanks !
- Walter
Hey there Estelle Cantillon - sorry to hear you're having issues with this.
Do you happen to be running any 3rd party apps or antivirus, firewalls or VPN/proxy settings by any chance?
If so, you can try temporarily disabling them and try re-installing the app using the offline installer from this page directly.
Let us know of any updates!
