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Forum Discussion
mrothen828
12 months agoExplorer | Level 3
Contextual Menus Exists (Mac OS) - But half do not work
My contextual menus are there, but several options do not work - I've tried everything under the hood, but no success
Share (not working)
Send a Copy (working)
Copy Dropbox Link (not working)
...
- 12 months ago
Hi mrothen828, I see, no worries.
What about the OS update, did you recently go through with one?
I'd also suggest that you try an advanced reinstall as our last resort here.
Megan
Dropbox Staff
Hi mrothen828, let's jump right into this!
As a first step, would you mind clarifying any troubleshooting steps you might have tried, in order for us to be on the same page?
Have you tried uninstalling, and then re-installing the app?
If you could also let me know the app's current version, and syncing status, that'd be amazing. You can check this one out, by hovering your mouse, over the little Dropbox icon, next to your WiFi.
Let me know of any updates!
mrothen828
12 months agoExplorer | Level 3
I've done all of the above many times. v187.4.5691
Syncing says "Files up to date"
- Megan12 months agoDropbox Staff
Hi mrothen828, have you recently upgraded your OS, by any chance?
Would you mind following the steps that my colleague has provided here, and let me know if this improves the situation at all?
- mrothen82812 months agoExplorer | Level 3
I tried - same issues
- Megan12 months agoDropbox Staff
Hi mrothen828, I see, no worries.
What about the OS update, did you recently go through with one?
I'd also suggest that you try an advanced reinstall as our last resort here.
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