We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
Constant "Permission to update" request on Windows
Getting a "permission to update" request from Windows (10 Pro) about every 30 minutes. Regardless of me clicking yes, or cancel, the request pops up all the time. Any ideas?
Hi Adrian-
I ended up having to uninstall/reinstall DB. I timed it for some downtime because the re-syncing took about 8 hours, but it did fix the issue. I hope it works for you. - Cheers-
Nancy
Dropbox Staff
Dropbox StaffHey Sleepless Digital! Hope it’s OK to jump in.
It may sound trivial, but have you also restarted your device in the meantime and these notifications continue to pop up on your screen?
Yes, I really wish that would fix it! I shut down daily, but it still keeps happening. I had some issues with Win updates not processing too but was able to correct that. That also took a lot of restarts, and every time I hoped DB would also magically fix however...
It might be a setting in the Registry but I need to know the specific keys to edit.
- Hannah
Hi again, Sleepless Digital!
Can you please download and run the Dropbox installer, to see if that does the trick?
If not, please uninstall the Dropbox app, restart your computer and then reinstall it and let us know how it goes.
Hannah-
You are obviously not reading the thread. Yes, of course I could do a complete uninstall/reinstall and then spend 2 days syncing the 2 TB of data I have on the account. I have nothing else to do and I am sure all of my clients would understand that I can't access their files until that is done.
This is not the solution I come to a community for. I am looking for something to avoid that loss of time and productivity. If you can't provide better than that, I understand, but please at least take the time to read the issue and the desire to avoid the obvious before adding a generic comment/solution.
Thank you.
- Hannah
Hey Sleepless Digital, uninstalling and reinstalling the Dropbox app will not cause it to resync your files.
It will probably reindex to check for changes, yes, but this is a process that does not take nearly as much time as syncing does.
