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Forum Discussion

keithfkelly's avatar
keithfkelly
Helpful | Level 6
4 years ago

CertFindCertificateInStore failed with: (-2146885628) Cannot find object or property.

As  multiple other users have already reported over the last couple years, I am seeing many of these error events in my Windows 10 Event Viewer, all coming from the DbxSvc (Dropbox service) event sou...
Desktop
Setting up the apps
Windows
General Stix's avatar
General Stix
Explorer | Level 4

Same issue here - also on a plus account - reinstalled windows from scratch - still getting the error - where is support?

keithfkelly's avatar
keithfkelly
Helpful | Level 6
3 years ago

I'm still seeing the same issue I originally reported.  The fact of the matter is that Dropbox support doesn't give a flying f--k, and neither do the Dropbox software engineers.  Nobody takes pride in their craft anymore, I guess.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hey General Stix and keithfkelly, sorry to see you're having trouble with this. 

     

    Can you let me know what troubleshooting steps you've followed so far?

     

    If you're on a paid plan, have you also tried contacting our support team about this?

    • keithfkelly's avatar
      keithfkelly
      Helpful | Level 6
      3 years ago
      There's nothing to troubleshoot. This is a bug in your software. Fix it.
      • Homegrown Phenom's avatar
        Homegrown Phenom
        Helpful | Level 6
        3 years ago
        And then to answer your question, yes I'm on a paid plan and contacted your support three times about this over the past two years to know avail.

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