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Forum Discussion
Noizy
3 years agoExplorer | Level 3
Problems with the sync symbol
I've had a problem with DropBox for a while now. Until recently, however, I didn't need it myself, so the problem didn't bother me.
I use my partner's DropBox on my PC. On his devices, a sync icon ...
- 3 years ago
Hi Noizy, since you are on Windows, please note that Windows has a limit of 15 overlay icons that Windows Explorer can load, and the operating system reserves 4 for its own use.
That could be the culprit there. Can you have a look into this thread, and what my colleague suggested there, and let me know if this resolves things?
Megan
Dropbox Staff
Wonderful job with the screenshots, Noizy, thanks!
Let me clarify that the way your Dropbox syncing icons look, isn't related to your Microsoft account, and how it operates. Just putting it out there, in regards to your initial post.
Have you made sure your Dropbox app is running as it should? You can always check its syncing status if you follow these steps.
Also, it might sound trivial, but have you rebooted your device recently?
Noizy
3 years agoExplorer | Level 3
Thanks
The Dropbox App is running as it should.
Actually, the files in the folders have a synchro symbol but the folders still haven't
I reboot my device a few time since the weekend because it's new and I have do many updates
- Megan3 years agoDropbox Staff
Hi Noizy, since you are on Windows, please note that Windows has a limit of 15 overlay icons that Windows Explorer can load, and the operating system reserves 4 for its own use.
That could be the culprit there. Can you have a look into this thread, and what my colleague suggested there, and let me know if this resolves things?
- Noizy3 years agoExplorer | Level 3
all DropBox folders must be among the 15?
The way I see it, the first 10 folders are not from DropBox, followed by 5+ from DropBox- Noizy3 years agoExplorer | Level 3
- Noizy3 years agoExplorer | Level 3
at least with restart it finally works 😄 thank you for your patient! I am very glad now
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