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Forum Discussion
Please reinstall Dropbox to fix all your syncing icons!
This has been an issue for a while now. It's an issue on both my Windows 10 devices. I have tried different solutions from this forum, without luck. I'm running version 50.4.71, from the offline inst...
Hey, I'm good now! The problem was the ShellIconOverlayIdentifiers as you describe it here: https://help.dropbox.com/syncing-uploads/icon-overlays-not-appearing
I hadn't seen the "dropdown" for Windows when I was first reading that page. Windows must have updated something or whatever Dropbox ended up on rank 16 ...
That's really annoying digging around in the registry. :(
Anyway, they are back.
See below.
I've removed the permissions for the PC that is affected. The dropbox folder is on another drive as it ist way too big to be stored on C. I then uninstalled the app, then reinstalled it with the default installer. No change. I uninstalled again and installed it with the offline installer. No change. I uninstalled again, deleted the Dropbox folder with my files, installed Dropbox again and let it synch all the files. No change.
I've had all the overlays until last week but as of today they are gone.
Hey, I'm good now! The problem was the ShellIconOverlayIdentifiers as you describe it here: https://help.dropbox.com/syncing-uploads/icon-overlays-not-appearing
I hadn't seen the "dropdown" for Windows when I was first reading that page. Windows must have updated something or whatever Dropbox ended up on rank 16 ...
That's really annoying digging around in the registry. :(
Anyway, they are back.
- Jane
Dropbox Staff
- Same issue after I deleted Dropbox app and reinstalled 58.4.92 version... forever stuck in the indexing step :(
- Jane
Hi folks, Just letting you know I had this exact issue and karnerkreativ's fix worked for me. Thank you! Much appreciated.
- Jane
Hi, I noticed I'm no longer seeing files that I upload from my phone. It just 'happened' apparently a few days ago and I have no clue WHY it happened. I know that I don't like it because I often upload images or videos that I then go edit on the PC (windows 10).
I do not have enough space on C: so I installed it on D: and maybe that's the issue.HOWEVER, I have the same message to reinstall to fix all my syncing icons. But that is very, very overwhelming to me.
First - if reinstalled, does that mean it could take another week to sync like it did before?
Second - all this stuff about %AppData% and whatever all that code means is very overwhelming. I can't do that stuff. I'm clueless. I can use stuff but don't expect me to fix stuff.... ???
Lastly - if I have to do all this, I will probably just move everything over to my Google Drive and not purchase dropbox again (I believe renewal is only a month away) because I just don't have the time, knowledge, or inclination. SO, is there anybody there who can help me and make me a really happy customer again?
And while I'm at it, I'd like to know if there's an easier way on my Android to get to the dropbox files, too. I have it installed on the phone but when I want to download or play a video, etc., that I have stored there, it gets cumbersome. Might as well fix all my issues while we are at it. :)
Thanks- Jane
eI have the same issue; I try go to the solution in this post but the link is not open! Could you please help me.
- Hi,
https://help.dropbox.com/syncing-uploads/icon-overlays-not-appearing#files
Open the 'Windows' drop down.
There you will find this text (if the link should change in the future):
>>Windows has a limit of 15 overlay icons that Windows Explorer can load, and the operating system reserves four for its own use. To find out how many overlays you have registered, you can check the registry:
Press the Windows key + R and enter regedit.
Navigate to the following registry key with this path:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers
Scroll right for complete command line.
If the Dropbox overlays are in the first 15 positions, they will display; otherwise you'll need to make room for them. Please note that this requires you to delete or deprioritize other applications' overlays, so only proceed if you’re sure about what you'll affect.
If you decide to proceed, you can select individual keys and delete them by right-clicking on the desired key. If you don’t want to delete them, you can rename them and place a Z at the beginning to send them to the end of the alphabetically sorted list.
Quit explorer.exe and launch again from the Task Manager, or restart your computer.
Launch Dropbox, and the sync icons should re-appear.
