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Forum Discussion

myriam m.1's avatar
myriam m.1
Explorer | Level 3
2 months ago

Syncing is very slow even after reinstalling

my sincro is very slow, i re-instal l againg an update, but it dosent work properly.

any heelpfull tips?

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hi there myriam m.1 - sorry to hear about your syncing issue.

     

    Could you please clarify your device's OS version, and the version and status of the Dropbox desktop app as shown in your menu bar/system tray?

     

    Did you try rebooting your computer and router since you first noticed this or even adjusting your bandwidth settings through the app's preferences?

     

    Let us know more and we'll take it from there, Myriam. 

    • myriam m.1's avatar
      myriam m.1
      Explorer | Level 3

      mi  mac  has  intalled  the  version of macos  montrey version  12,7,4

      in my  dropbox i install this  18th  october, and  update version 210.4.4854

      but this happen  recently, its  very slow the sincro,  and sometimes appear a  red  "x"