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Forum Discussion
myriam m.1
2 months agoExplorer | Level 3
Syncing is very slow even after reinstalling
my sincro is very slow, i re-instal l againg an update, but it dosent work properly.
any heelpfull tips?
Walter
Dropbox Staff
Hi there myriam m.1 - sorry to hear about your syncing issue.
Could you please clarify your device's OS version, and the version and status of the Dropbox desktop app as shown in your menu bar/system tray?
Did you try rebooting your computer and router since you first noticed this or even adjusting your bandwidth settings through the app's preferences?
Let us know more and we'll take it from there, Myriam.
myriam m.1
2 months agoExplorer | Level 3
mi mac has intalled the version of macos montrey version 12,7,4
in my dropbox i install this 18th october, and update version 210.4.4854
but this happen recently, its very slow the sincro, and sometimes appear a red "x"
- myriam m.12 months agoExplorer | Level 3
by the way hello
sorry my rudness :))
- Walter2 months agoDropbox Staff
I see, thanks for the additional information, Myriam.
Could you also send me a screenshot of the app's exact status as shown in your menu bar at the moment?
- myriam m.12 months agoExplorer | Level 3
it dosent sincro 135 files, i have to wait like 20 min to do it
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