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Forum Discussion
Permissions Error upon Upgrade to Mac Monterey
I just updated to Mac OS Monterey on my MacBook Pro (Mid 2015) and now Dropbox doesn't work anymore. Specifically, I get an error message saying that Dropbox can't start because, "This is usually bec...
- Thanks for sending over the requested screenshot, Michelle!
Have you tried to perform an advanced reinstall, by any chance?
If not, please give that a go and let me know how it goes.
Cheers.
Jay
Dropbox Staff
Dropbox StaffHi jvfederico, thanks for posting today!
Do you get an error log with the message about the permissions error, in a blue link?
Have you changed the name of your home folder?
This will help me to assist further!
Do you get an error log with the message about the permissions error, in a blue link?
Have you changed the name of your home folder?
This will help me to assist further!
Hello Jay,
Thank you for your response, I appreciate it. It seems I am not the only one to have this issue regarding upgrading to Monterey. I was able to dig through the Dropbox community better via a google search and found someone else who was able to solve this issue by going to Security & Privacy and giving Dropbox permissions in both Accessibility and Full Disk Access. This fixed it for me.
https://www.dropboxforum.com/t5/Dropbox-installs-integrations/Couldn-t-Start-Dropbox-macOS-Monterey/td-p/552876
The above link will bring you to the thread where I found my solution. I hope it helps other people if they have the same problem.
Best,
Joey
Thank you for your response, I appreciate it. It seems I am not the only one to have this issue regarding upgrading to Monterey. I was able to dig through the Dropbox community better via a google search and found someone else who was able to solve this issue by going to Security & Privacy and giving Dropbox permissions in both Accessibility and Full Disk Access. This fixed it for me.
https://www.dropboxforum.com/t5/Dropbox-installs-integrations/Couldn-t-Start-Dropbox-macOS-Monterey/td-p/552876
The above link will bring you to the thread where I found my solution. I hope it helps other people if they have the same problem.
Best,
Joey
Access is already given. This is not the root of the issue. Still not working for many of us.
Thanks. I had to go back into Preferences > Security & Privacy> unlock to be able to make changes >Accessibility and then separately to >Full Disk Access. It's working now.
Hei Joan,
I'm afraid 'accesibility' is in may places on my iMac. I think I managed to unlock (clicked on the lock), but can't find the 'accesibility' option where I can indicate 'Full disk Access'. Where did you find it?
Cheers, Erik
- JayHi Erik Toussaint, you can find these settings by following these steps.
Thenks for the provided solution.
Worked for me
