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Forum Discussion

jaroslawistok's avatar
jaroslawistok
Helpful | Level 6
2 years ago

Not possible to choose specific folder from external Hard drive, in order to sync.

I try to choose for backup 2 subfolder from extern folder but always are 2 folders checked to begin with. I try and try with same result.
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  • Walter's avatar
    Walter
    2 years ago

    No worries jaroslawistok  - we're glad to hear it's sorted now.

     

    See you around the Community and take care! 

jaroslawistok's avatar
jaroslawistok
Helpful | Level 6

Yes you are rigt. I moved this another folder elswhere so I have 1 folder with 2 subfolders. But it doesn't backup, evem when it shows that  more than 4 gb are backuped. This folders are not in dropbox.

I deleted backup and want now sync, but it doesn't work too.

 

When dropbox is on CPU is going to maximum 😞

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey jaroslawistok, sorry to jump in here, but could you confirm that you're looking at your backups page when trying to find your backed up files and not your homepage?

 

Have you tried enabling the backup from the backups page by the way?

 

As for the high CPU usage, can you let us know if the app is still syncing in your system tray/menu bar or if it's up to date? 

  • jaroslawistok's avatar
    jaroslawistok
    Helpful | Level 6
    2 years ago

    I found this folders and files really online on backups page.
    But I don't understand why they are not to see in finder.

     

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Backing up your files to Dropbox is different than syncing them jaroslawistok 

       

      If you'd like to see these folders within Finder, you can copy them inside your Dropbox folder and let the app sync. 

      • jaroslawistok's avatar
        jaroslawistok
        Helpful | Level 6
        2 years ago

        Ultimate I did so because I see no sinn to have backup only in browser 🙂

        Thanks for support

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