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Forum Discussion
New icon showing up in macOS dock
Today, a Dropbox icon appeared in my dock that wasn't there before. Does anyone know a way to disable it and go back to the old behavior, where the only Dropbox UI was the menu item?
Hi Everybody,
We have resolved this issue. Quit and relaunch your Dropbox app to remove the icon from your dock. In some cases, caching issues require a second quit and relaunch. Please let us know if this issue persists and I will pass that information onto the appropriate team.
Regards,
Ben
Hannah
Dropbox Staff
Dropbox StaffHey ianmh, thanks for your post.
Does this icon take you to your Dropbox folder, when clicked on?
If so, that's actually the normal behavior of the Dropbox app and it can't be disabled through Dropbox.
Perhaps there's a way to hide the icon through your OS settings.
Let me know how it goes.
Thanks for the reply. Let me be clear that this is *new* behavior -- the icon wasn't there yesterday -- so I don't understand how it can also be the normal behavior. If this is the new normal, a setting to bring back the old behavior would be much appreciated!
Here is a Twitter post mentioning the same issue, for what it's worth: https://twitter.com/perrythopolis/status/1648423223753842688
- Jay
Hi everyone, could you attach a screenshot showing what you're describing, and the options you get in the context menu when right clicking the icon.
- Jay
Could you confirm the version of the Dropbox desktop application you're running? You can see this by hovering over the icon in the menu bar.
v172.4.7555
