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Forum Discussion
New Dropbox App on Mac on is showing an error and the app is not loading exiting every time
New Dropbox app on Mac is showing an error and the app is not loading exiting every time I tried every thing you suggested as help on your site still the same error appears I tried an advanced reinst...
Hello and thanks for the reply I did all the steps exactly and used the terminal to run each command as per the help guide?
Jay
Dropbox Staff
Dropbox StaffThanks, from the help page you're referring to, you'd need to specify the location of the Dropbox folder.
Did you add the exact location of the folder as mentioned in my previous reply?
- No I didn’t add the location I only used the commands provided thinking that they should move the folders and do as explained so what should I do now?
- Hannah
Thank you Guys it worked I run the instruction the last command gave me an error message that file is not empty and checked the folder location and found it so I moved it to trash inputed my password as admin and then reinstalled the newest version all is working and its syncing all the files now.
Great thanks I wish that the installer as such an option where it asks you if you wish to reinstall the app so it then asks you to locate the folders required to be moved or deleted and does all the required tasks for you, and installed the fresh new app at the end.
I hope that the technical team at Dropbox could consider such an option not every one is good at codes and following instructions.
Thank you again for your great help.
