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Forum Discussion

Explorer | Level 4

4 years ago

My Dropbox app says 'Please enter a valid e-mail address' when I'm trying to login

My Android phone say: Please enter a valid e-mail addrass. My address realy **@freemail.hu On Windows10 it is right.

Setting up the apps

Hannah
4 years ago
Hey Ezt Keresem, welcome to the Dropbox Community.

Is it the first time you're trying to login to Dropbox on this device?

Can you please try to uninstall the Dropbox app, restart your device and reinstall it, to see if that helps?

Let me know how it goes!

Explorer | Level 4

Thank you!

I vould like change SD card.

Is it passible?

Icon for Dropbox Staff rank

Dropbox Staff

4 years ago

Could you clarify what you mean? Do you want to install the Dropbox desktop application or the Dropbox folder on the SD card?

Ezt Keresem
Explorer | Level 4
4 years ago
Yes, because my phone memory is small.
- Jay
  Dropbox Staff
  4 years ago
  Thanks for the info, it wouldn't be possible to install the Dropbox mobile app on an SD card, it can only be installed on on internal storage of the phone.
  - Ezt Keresem
    Explorer | Level 4
    4 years ago
    Thank you!
    I am afraid I must delet it and use another app 😢.

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