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Forum Discussion
My computer doesn't sync some changes made on the website.
Hi
When the people from my team put some new files in the dropbox, some of them don't synchronise with my laptop app so I have to go on dropbox website to download the files. But for some rea...
The version is Dropbox 168.4.4802, the synch status is up to date.
Megan
Dropbox Staff
Dropbox StaffHi juliefusina, interesting.
Have you checked for any invalid file names that the content you're not seeing on the desktop app might have? You can see more about this here.
yes we don't have any invalid names
- Megan
Hi juliefusina, do you see the folder that the files are in, when you check inside your Dropbox folder on the device?
If not, is it possible that you're using selective sync for said folder? That would explain this behavior.
No I don't see the folder how can I know if I have selective sync for a folder?
