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JackAubrey's avatar
JackAubrey
Helpful | Level 5
6 years ago

Moved to "D" drive from "C" but files are still on C drive.

I want to  move my Dropbox folder from "C" SSD drive which is out of room to my "D" drive. Followed the directions and was able to get it over to the "D" drive but the "C" folder still exists. So it looks like it copied? How do I delete the "C" Dropbox version? 

Desktop
Setting up the apps
Storage space
Sync
  • JackAubrey's avatar
    JackAubrey
    6 years ago

    Brainfart!!!! It did delete. The icon is for the D drive and not C. It shows in the sidebar menu - Ithought it would delete from there too. Anyways a proper look at my C drive shows all Dropbox files and Dropbox deleted. Thanks. Sorry for the false alarm. 

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    6 years ago
    Hi Jack, if the Dropbox folder on drive D:\ has all the sync icons there, and the old folder on C:\ doesn’t, then you should be able to safely delete the folder on C:\.
     
    Also, you can confirm in the Dropbox desktop application itself to see what the official location of the Dropbox folder is.
     
    Hope this info helps!
    • JackAubrey's avatar
      JackAubrey
      Helpful | Level 5
      6 years ago

      I'm seeing the green checks next to the Dropbox folder on both the "C" and "D" drive. I want to remove the "C" drive version. Delete does not seem to be an option.... it's greyed out. Help? Can I uninstall just the "C" version?

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        6 years ago
        If there’s a lot of files in your account, it might still be copying the files over. Can you confirm if the folders are both the same size?
         
        Also, what does the Dropbox desktop application say for the current folder location?

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