We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

smartmove77's avatar
smartmove77
Explorer | Level 3
6 days ago

Moved my "user" folders from C: to D: and my Dropbox location also to D: but Dropbox backup fails

Hi,   I've just moved all my user folders (Documents, Music, Pictures etc..) from the C: drive to D:. I've copied the same path format (eg. C:\Users\smartmove77\Documents is now D:\Users\smartmov...
Desktop
Dropbox Backup
Setting up the apps
smartmove77's avatar
smartmove77
Explorer | Level 3
I didn't move the entire users folder, I just moved the specific documents, music, pictures etc..

I did restart the PC but this didn't help.

Thanks
Rich's avatar
Rich
Icon for Super User II rankSuper User II
6 days ago
smartmove77 wrote:
I didn't move the entire users folder, I just moved the specific documents, music, pictures etc.

Last I understood, Backup can only back up those folders if they're in their original, default locations. Refer to the Why am I experiencing errors while setting up my backup? section on the following page:

 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Related Content