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smartmove77's avatar
smartmove77
Explorer | Level 3
6 days ago

Moved my "user" folders from C: to D: and my Dropbox location also to D: but Dropbox backup fails

Hi,   I've just moved all my user folders (Documents, Music, Pictures etc..) from the C: drive to D:. I've copied the same path format (eg. C:\Users\smartmove77\Documents is now D:\Users\smartmov...
Desktop
Dropbox Backup
Setting up the apps
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
6 days ago

Hey smartmove77, thanks for reaching out to the Dropbox Community.

 

Did you move the entire user account over to the D drive or just the specific folder?

 

Did you quit the Dropbox app and restart your computer at all, to see if that makes any difference?

 

Keep me posted.

  • smartmove77's avatar
    smartmove77
    Explorer | Level 3
    6 days ago
    I didn't move the entire users folder, I just moved the specific documents, music, pictures etc..

    I did restart the PC but this didn't help.

    Thanks
    • Rich's avatar
      Rich
      Icon for Super User II rankSuper User II
      6 days ago
      smartmove77 wrote:
      I didn't move the entire users folder, I just moved the specific documents, music, pictures etc.

      Last I understood, Backup can only back up those folders if they're in their original, default locations. Refer to the Why am I experiencing errors while setting up my backup? section on the following page:

       

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