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Forum Discussion
thegarnishment
3 years agoExplorer | Level 4
Missing Dropbox Widget on OnePlus 10 Pro
Hey, I just got a new phone, a OnePlus 10 Pro, running the newest version of Android. I don't have any Dropbox widgets and I can't fine any other way to make a shortcut - anyone else having this issu...
- 2 years ago
Hi thegarnishment & saffyre9.
Apologies for the late response here, however, we needed to confirm some information with our team.
Due to a change in the OnePlus platform, we had to change how to display shortcuts.
An update to introduce app shortcuts by long pressing the app icon will roll out to users in the coming month or two.
I know this is not much, but I hope it helps.
thegarnishment
Explorer | Level 4
Not sure if this will come through, but when I look at my list of available widgets in the stock OS, there is no Dropbox (the widgets are alphabetical by app. I also don't see any option to create a shortcut to my phone's home screen in the app anywhere.
You mentioned a 3rd-party app - I would be open to this but I haven't explored the possibility at all. What are some apps I should be considering?
Thanks!!
Walter
3 years agoDropbox Staff
Hey thegarnishment, sorry to jump in here.
Could you try locating the Dropbox mobile app's icon on your phone's home screen?
Once you find that, hold your finger on it and select the 'Widget' option that comes up. From there, select your Dropbox Folder and then navigate to the folder you'd like to have a shortcut for.
You should then be able to find your shortcut to the selected folder in your home screen as well.
Let me know if this helps!
- thegarnishment3 years agoExplorer | Level 4
Thanks Walter, unfortunately, I don't have a "Widgets" option when I hold down on the app icon (see attached image). I think it's a OnePlus issue, as it's not running "pure" Android.
- Walter3 years agoDropbox Staff
When you say not "pure" Android, can you elaborate a tad thegarnishment?
What's the exact version of your device's OS?
- thegarnishment3 years agoExplorer | Level 4
Hey Walter, the OnePlus 10 Pro currently is running OxygenOS13, which is based on Android 13 but from what I understand different from Android 13 that you would find on a Pixel.
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