You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
MacOS Ventura 13.0.1 - Constantly Asking to get Started with Update
MacOS Ventura 13.0.1 - running on Intel Core i9 15" (2019) Macbook Pro
The Prompt keeps coming up even though I have run the installation numerous times
DropBox for MacOS is Now Ready
Upda...
Megan
Dropbox Staff
Dropbox StaffHi tucsonbil, happy Monday!
In regards to the prompt you keep getting about upgrading to the new Dropbox for Mac, would you kindly send us a screenshot of the prompt you keep receiving, in order for us to see it too?
Also, are there any firewalls or antivirus programs active on your device?
Let me know more, and we'll take it from there!
Meagan:
Thank you for your response.
See attached screen shot.
I have the Mac OS firewall settings on and AVAST security installed.
Bill
- Jay
Hi tucsonbil, could you try temporarily disabling both the firewall and antivirus software to see if this helps with the upgrade of the Dropbox desktop application?
Jay:
Thank you for your suggestion ... I've done as you indicated and am now waiting on Dropbox to successfully install or loop back to the earlier condition. 3 hours 55 minutes to go. I'll circle back when I know more ...
Bill
Jay:
Didn't take but 5 minutes. It didn't even finish indexing the files ... Back to square one.
Bill
