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Forum Discussion
Lost Dropbox shortcut in Locations
Just installed DB 162.4.5419 on my Mbk Air M1 (Montery 12.6.1) and it created a shortcut labelled 'Dropbox' in Locations in the Finder Sidebar - NOT in favorites as previous. I gather this is to be ...
Thank you for your help! This remedied the problem. It is, however, a little different for Ventura users. See below:
In Ventura 13.1 go to:
- Finder Window
- Finder Settings
- Click on the "sidebar" icon
- In the "Locations" list click or unclick Cloud Storage, then click again so it is checked.
All your cloud storage locations will now show up. Dropbox should be back on there.
I have the same issue (Mac Mini M1, macos 12.6, dropbox app v163.4.5456). I recently followed the update procedure prompted by the dropbox app and it went through fine. I'm not sure whether Dropbox ever showed up under locations, but it doesn't now and I can't seem to get t to show up there (just like the other cloud storages listed in .../Library/CloudStorage/)
Hi Christoph H 2: I didn't think I would be the only one to experience this problem and I doubt we'll be the last.
The Dropbox team seem content to see it as a MacOS problem and wash their hands of it. It should be perfectly possible to reinstall the Dropbox app and have it recreate the link in the proper place. I doubt this would mean significant mods to the installer package to allow it to do this. When all is said and done it's the changes to the installer and positioning of the Dropbox folder that is allowing this to happen.
Alternatively a short 'make link' routine to do the same job would be OK. Either way remediation should be possible without a lot of bother.
Backup your DropBox contents to a safe place. Then try booting into 'safe' mode. Once in Safe mode remove all references to Dropbox including the app, any prefs etc. I think that somehwere on this forum there is a complete list of all the components DropBox installs.
Note that you can delete ~/Library/CloudStorage since when you log out or reboot, the OS will create a fresh empty copy. Only do this if you have backed up any sub-folders contained in ~/Library/CloudStorage. If you do delete it other cloud storage folders contained in there will also be deleted and you will probably have to reinstall those cloud apps to recreate the folders. I only had the Dropbox folder in there so it wasn't a problem as I was deleting it anyway.
Now logout and log back in to user mode. Download the latest installer from the Dropbox website and reinstall Dropbox. Depending on the installer you should find either; the Dropbox folder is in the 'traditional' location and you have a message to update the DB app, OR the Dropbox folder is in ~/Library/CloudStorage You may have to log back in to Dropbox but the Dropbox folder will probably re-populate itself. If it doesn't you should have your back up which you can use to do it manually.
As always use at your own risk since I don't accept any responsibility for lost data, although if you've backed up your current DB folder that shouldn't happen. However the above worked for me and I had a new link in the 'locations' sidebar....
For the record this was on MacOS Monterey 12.6.2 No idea whether the same process will work with MacOS Ventura.
