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Forum Discussion
Is the Library>CloudStorage folder, still an obligation or is that not relevant any more?
A few months ago, I was forced to nest my Dropbox folder in the Library>CloudStorage folder. It seem to be a new Apple procedure with Ventura.
Yesterday, when adding again my desktop to Dropbo...
Sorry to jump in here, rlesperance!
It sounds like you were able to choose the location of the Dropbox folder after you disconnected the computer from your Dropbox account and then reconnected it.
This is shown in the article that Megan linked above, about the new experience for macOS on File Provider.
To address your other questions, while we recommend updating to the latest version of Dropbox for macOS on File Provider, the update isn’t required for you to continue using Dropbox.
If you’d like to keep your Dropbox folder on a different drive, you can stay on the version of the Dropbox desktop app you’re currently on.
Make sure to check out this article for more info.
Walter
Dropbox Staff
Dropbox StaffHey rlesperance, thanks for posting on our Community!
Can you please let us know your device's exact OS version and the version and status of the Dropbox desktop app installed there?
Also, where's your Dropbox folder located at the moment as per the sync tab in the app's preferences?
When it comes to your last concern, I'd suggest that you start from this Help Center article that outlines the expected changes.
In any case, please keep me posted on your findings and we'll take it from there.
I am using OS Ventura 13,5,1 on an iMac (2019). As for the status, it is installed and working but ... there is a but.
Like I said, when adding back the iMac to the Dropbox allowed devices, Dropbox did not use the previous Dropbox data that, in the recent past, has been forced to be nested in Library>CloudStorage folder. It asked me to specify where I want the Dropbox folder.
So my question is is the Library>CloudStorage folder, still an obligation or is that not relevant anymore ?
- Megan
Hi rlesperance, we're still rolling users to the new experience for macOS for File Provider.
However, I'd like to ask if you installed Dropbox on a new device, or if you signed out and then back in to the already existing installation.
Could you walk me through the exact steps you followed?
Hello Megan,
Sorry my previous explanations seems incomplete. As a starter, can I suggest you to read again my above previous comments.
I am a long time Dropbox user. I have a basic account, so I am limited to 3 simultaneous active devices. On the road, I sometimes have to disconnect my desktop (iMac Intel 2019) from Dropbox. A few months ago, when reconnecting my desktop to Dropbox, I was forced to move the Dropbox folder to the
Library>CloudStorage folder. I understood that this request was required and related because I was running OS Ventura. At that time, File Provider was not an offered setting (or did I miss something ?).
A few days ago, while reconnecting my desktop to Dropbox after a few days on the road, I was offered to place the Dropbox folder wherever I wanted.
I have tried to read about File Provider and I am a bit confused about this topic. Reading has not cleared out the questions for this change or for the obligation or necessity of doing so. Why should I move on to File Provider ? Is it a required or good move ?
That being said, File Provider seems to require the Dropbox folder to be in the Library>CloudStorage folder. So my question ... Why am I offered to place the Dropbox folder wherever I want since it was already in the Library>CloudStorage folder before reconnecting my desktop ?
Hoping the context of my case is more precise. If you need more specific informations, I will be glad to answer.
- Hannah
Sorry to jump in here, rlesperance!
It sounds like you were able to choose the location of the Dropbox folder after you disconnected the computer from your Dropbox account and then reconnected it.
This is shown in the article that Megan linked above, about the new experience for macOS on File Provider.
To address your other questions, while we recommend updating to the latest version of Dropbox for macOS on File Provider, the update isn’t required for you to continue using Dropbox.
If you’d like to keep your Dropbox folder on a different drive, you can stay on the version of the Dropbox desktop app you’re currently on.
Make sure to check out this article for more info.
