You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

assma-MU 's avatar
assma-MU
Explorer | Level 4
2 years ago

Is it safe to clear my cache on Android? Will that delete my files?

I need to clear space on my android device  there is a button of "clear data" in the "application infos" on the device  it will clear for me around 1.50 GB  my Q using this "clear data" button wil...
Android
Dropbox Basic
Mobile
Storage space
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi assma-MU, happy Friday! 

 

I'm happy to confirm, that you're safe to delete your Dropbox cache, and your files in the account will be intact. 

 

I hope that helps. Have a lovely weekend ahead,enjoy! 

  • assma-MU 's avatar
    assma-MU
    Explorer | Level 4
    2 years ago

    the clear catch button is different one and that one I already use 
    I'm asking abt "clear data" one
    my other concern that it might make me loss my log in data on that device. If so it will be difficult to log in again since I already have the account on three other devices.  

    I hope my concern is clear 

     

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi assma-MU, the clear data button should clear any login details, so I don't recommend doing that if you're already above the 3 device limit on Dropbox Basic plans. 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!