You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
TheEngineer
2 years agoExplorer | Level 4
installing and cloning new SSD drive
Hi I currently have a old 1TB SSD Drive with the dropbox folder on it. I'd like to install a new 4 TB drive in my laptop and clone the old drive onto the new larger capacity SSD drive without ha...
- 2 years ago
Hi TheEngineer, thanks for bringing this to our attention.
It's likely that the same 'drive' won't be detected as the original drive the Dropbox folder was on originally.
This would result in the app trying to create another Dropbox folder, or renaming the older folder.
If you have any further queries, feel free to message back.
TheEngineer
Explorer | Level 4
Thanks for the response. So it sounds like that it will need to download everything from dropbox. Are there instructions for doing this available. I.e. step one, remove the drop box folder, step two, remove your computer from the list of devices, etc,... any FAQ that I should refer to?
Many thanks!
Nancy
2 years agoDropbox Staff
Hi from me as well, TheEngineer!
If you end up having two Dropbox folders on your computer, what you can do instead is pause the syncing of your desktop app, manually move/copy your files from the old Dropbox folder to the new one and then, resume syncing once again.
This will cause the app to just reindex your files, instead of syncing everything from scratch.
- Rich2 years agoSuper User II
If you end up having two Dropbox folders on your computer, what you can do instead is pause the syncing of your desktop app, manually move/copy your files from the old Dropbox folder to the new one and then, resume syncing once again.That's the process I use for every rebuild and it works flawlessly (did it again just last week for about the 10th time). Just know that the re-indexing will take a while and Dropbox will still appear to be uploading and downloading, but it's just sending the comparison data and any differences it finds. Be patient and LET IT WORK. My Dropbox is about 185 GB and it took the better part of a day to re-index everything.
- TheEngineer2 years agoExplorer | Level 4
thanks for confirming the information above. that gives me a lot more comfort doing this!
- TheEngineer2 years agoExplorer | Level 4
thanks so much! that helps! Really appreciate this information!
- DBuser5552 months agoExplorer | Level 3Hello, I am late to this thread but I am having this same issue now, except that in my case, I didn't notice the problem for 2 weeks after cloning my D drive that now what should be a 118GB used in the new 1T cloned D drive, is that it's 732GB full! When I view it, it's massively Dropbox. (I ended Dropbox in the task manager as I couldn't find the stop sync, and now even though the files are clogging up the D drive, some files I can't access now - which seems like another problem, I only use Dropbox to put files there to save not sync if that makes sense). I keep all my files Local on the PC desktop, so it seems like something else changed too)
Can someone help me sort this out?
Thank you- DBuser5552 months agoExplorer | Level 3
P. S. The former/original d drive was 118GB full of data, that's all it should be now, give or take. Nothing else changes at all. I need to get Dropbox working correctly and get rid of all this ~600GB of duplicates.
- Jay2 months agoDropbox Staff
Hi DBuser555, thanks for the details, I'd recommend contacting the support team directly for them to investigate this matter in more detail on their end.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!