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Forum Discussion

Avondale's avatar
Avondale
Explorer | Level 3
12 months ago

Icon missing in Menu Bar Mac Sonama

Hi. The Dropbox logo is missing from the menu bar on MAC Sonama 14.1.2. It does not show when DB is running. I have uninstalled and reinstalled DB but still not there.   When MBP is restarted, th...
Desktop
Mac
  • Jay's avatar
    Jay
    11 months ago

    Hi Edouard C., do you have a lot of icons in the menu bar? Newer versions of Mac OS hide icons if it's too full, so could you try quitting some apps from there to see if the Dropbox desktop application appears?

Edouard C.'s avatar
Edouard C.
Explorer | Level 3

I'm running OS 14.2 and after installing Dropbox on a new M2 macbook pro, i had the same problem and doing an Advanced install DB did not fix the issue.

Edouard

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
11 months ago

Sorry to see that you're having this issue, Edouard C..

 

Are you using the Dropbox for macOS on File Provider version of the app with the Dropbox folder in ~/Library/CloudStorage?

  • Edouard C.'s avatar
    Edouard C.
    Explorer | Level 3
    11 months ago

    HI Hannah,

    No I'm not. Dropbox is in the default loaction: Users > ecantin > Dropbox.

     

    Edouard.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      11 months ago

      Hi Edouard C., do you have a lot of icons in the menu bar? Newer versions of Mac OS hide icons if it's too full, so could you try quitting some apps from there to see if the Dropbox desktop application appears?

      • Edouard C.'s avatar
        Edouard C.
        Explorer | Level 3
        11 months ago

        Hi Jay,

        I delighted to report that your suggestion worked. The DB icon appeared after I removed  a couple of other menu bar icons. Thank you.

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