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Cyndi Lombardo's avatar
Cyndi Lombardo
New member | Level 2
2 years ago

I linked my Mac on a different account, that is empty. What do I do?

I have a NEW MAC and uploaded the Dropbox app to the desktop using a business email instead of my personal one which I have always used, has expanded memory and ALL my files.  Now every time I open D...
Account Access
Desktop
Mac
Setting up the apps
LissaSmile's avatar
LissaSmile
New member | Level 2

Did you ever figure this out? I have the same problem and have lost access to all of my dropbox files via my computer. I cannot find a solution online. So frustrated!

Mark's avatar
Mark
Icon for Super User II rankSuper User II
21 days ago
LissaSmile wrote:

Did you ever figure this out? I have the same problem and have lost access to all of my dropbox files via my computer. I cannot find a solution online. So frustrated!

Hi LissaSmile 

 

The issue has been resolved if you follow the steps given. You need to signout of the account you incorrectly signed in to and back in to the one that you should have. That will download everything for you. 

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