You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Cyndi Lombardo's avatar
Cyndi Lombardo
New member | Level 2
2 years ago

I linked my Mac on a different account, that is empty. What do I do?

I have a NEW MAC and uploaded the Dropbox app to the desktop using a business email instead of my personal one which I have always used, has expanded memory and ALL my files.  Now every time I open D...
Account Access
Desktop
Mac
Setting up the apps
LissaSmile's avatar
LissaSmile
New member | Level 2
21 days ago

Did you ever figure this out? I have the same problem and have lost access to all of my dropbox files via my computer. I cannot find a solution online. So frustrated!

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    21 days ago
    LissaSmile wrote:

    Did you ever figure this out? I have the same problem and have lost access to all of my dropbox files via my computer. I cannot find a solution online. So frustrated!

    Hi LissaSmile 

     

    The issue has been resolved if you follow the steps given. You need to signout of the account you incorrectly signed in to and back in to the one that you should have. That will download everything for you. 

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