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Forum Discussion
I can see my files online but not in the app
I can see my files online when I search them but cannot see the files when I search in the app.
Thank you so much for responding! I can't see files on the desktop app. I can see them on the phone app and online.
It says "Dropbox 212.4.5767 Up to date" when I hover. The sync issues says "No Issues".
I guess the desktop app is my Finder. I'm working on a Mac. idk if that helps.
- Nancy
Dropbox Staff
Hey Christa6! Have you checked if your folders have been selectively synced by any chance? If yes, they wouldn’t be visible on your desktop app indeed to help save up hard drive space.
