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Forum Discussion
How to clear the Dropbox mobile app cache on iPhone/iPad?
Using an iPhone 5C running iOS 9.1 and Dropbox 4.0.4. The iOS Dropbox app itself is only 55.8 MB in size, however my iPhone is reporting that Dropbox is using a total of 300+ MB in Documents and Data...
Just noticed today that there's a new button in Dropbox settings saying Clear cache. So hopefully the problem is now resolved :-)
Just noticed today that there's a new button in Dropbox settings saying Clear cache. So hopefully the problem is now resolved :-)
Found that button. Still doesn't work for me.
- Jane
Dropbox Staff
- Rich
Super User II
Jane wrote:
I think the important point to make here is that there's a button in Settings that does nothing. Dropbox added a Clear Cache button in Settings but it has never worked, and the "solution" is to unintsall and reinstall. Yes, that works, and I've suggested it to many myself, but that doesn't fix the underlying issue that there's a feature in the app that doesn't do what it's supposed to do.
Rich wrote:
Jane wrote:
I think the important point to make here is that there's a button in Settings that does nothing. Dropbox added a Clear Cache button in Settings but it has never worked, and the "solution" is to unintsall and reinstall. Yes, that works, and I've suggested it to many myself, but that doesn't fix the underlying issue that there's a feature in the app that doesn't do what it's supposed to do.
This 100%
It does.
But after the 20th time you get kind of tired of it.
