How Do I Use Dropbox on Windows 11 with a local User account?
When I set up my Windows 11 computer, it created an Administrator Account (called "Owner"). I put the Dropbox folder directly under the C drive instead of under C:/Users/Owner so that it would be ac...
Yes - when I signed into the forum in my standard account it caused me to create a user name, but when I sign in under the administrative account or another computer it caused me to create a different user name. Is there a way to merge those, or to delete one and to just sign in using my original user name?
The usernames are associated with different Dropbox accounts, meaning you have completely different email addresses.
If you have more than one email address, make sure you're signed into the correct one when using the Dropbox desktop application, and when signing onto the site to post here.
A few issues with Advanced Reinstall (referring to the steps in the article):
#6-7 There is no "Dropbox" folder under "KEY_LOCAL_MACHINE/SOFTWARE". There was only a "Dropbox Update" folder under WOW6432Node.
#8-10 using the "%.....%" search does not pull up any folders. The only referenced folder I found was "Dropbox Update" under Users/Owner/Appdata/Local, which I had to find from scrolling through the folders rather than searching File Explorer using the percent (%) syntax.
The Dropbox install website said to sign in (my account uses my business email), which I did. After installing, when I tried to point to the Dropbox folder (which I had put directly under C instead of the default location) in Advanced Settings, it is stuck. The icons in the box are just spinning. This should have taken a few seconds. And, it appears that Dropbox installed using my gmail account instead of my business account, even though I signed in using my business account. Meanwhile, it's a Saturday and I've told everyone that anyone using DB while I'm doing "deep reinstall" will have conflicted files. Do I uninstall and reinstall again? This is a hot mess!
Someone should rewrite the instructions so that they make sense to a Windows 11 user.
And .... I uninstalled again, followed the Deep Reinstall instructions, reinstalled and made sure it used my business email to sign in again, and it got stuck again trying to point to my Dropbox folder. I had to exit out of the advanced installation box, and go to Dropbox Preferences to under sync to move it to that folder. However, now it returns a message that there is already a Dropbox folder at that location.
So, it looks like my only option now is to uninstall Dropbox again, the delete the folder, and then reinstall Dropbox and have it re-download everything again at that folder.
In other words, Deep Reinstall just made everything worse. And taking up my entire Saturday!
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I put the Dropbox folder directly under the C drive instead of under C:/Users/Owner so that it would be ac...","body@stringLength":"1455","rawBody":"
When I set up my Windows 11 computer, it created an Administrator Account (called \"Owner\"). I put the Dropbox folder directly under the C drive instead of under C:/Users/Owner so that it would be accessible to all users on the computer. I just created a local standard account (called \"MyUser\") that I sign into separately. When I opened the Dropbox app on my standard account, it asked me to sign in. It created another Dropbox folder under C:\\Users\\MyUser, which will put two redundant folders on my computer. When I try to move the Dropbox folder location under Preferences/Sync, Windows asks me to sign into the folder but then Dropbox says that it cannot create a folder at that location. So - two questions: (1) how do I use my existing Dropbox installation on this computer without creating a redundant folder, and (2) how do I undo what Dropbox just set up on my account? Do I need quit Dropbox and delete the entire Windows user account?
I suspect the answer is to NOT open the Dropbox app on my standard account, but instead to open the folder that was already created on the administrator account, and to edit and save in that folder. If that's the case, I just need to know how to undo or uninstall the app/folder that was created on my standard account (I suspect I just have to delete my Windows user account and start over, but it would be nice to have an easier solution).
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Hi MarkW1, it looks like you signed onto the forum using a different Dropbox account, since your username is different.
\n
\n
I'd still recommend the advanced reinstallation it to fully remove any traces of the Dropbox program or folder on the administrator account.
Hi , it looks like you signed onto the forum using a different Dropbox account, since your username is different.
\n
\n
I'd still recommend the advanced reinstallation it to fully remove any traces of the Dropbox program or folder on the administrator account.
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I went ahead and deleted the standard user account. Is it still necessary to do an advanced reinstallation?
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I went ahead and deleted the standard user account. Is it still necessary to do an advanced reinstallation?
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How Do I Use Dropbox on Windows 11 with a local User account?","moderationData":{"__ref":"ModerationData:moderation_data:703690"},"body":"
Yes - when I signed into the forum in my standard account it caused me to create a user name, but when I sign in under the administrative account or another computer it caused me to create a different user name. Is there a way to merge those, or to delete one and to just sign in using my original user name?
Yes - when I signed into the forum in my standard account it caused me to create a user name, but when I sign in under the administrative account or another computer it caused me to create a different user name. Is there a way to merge those, or to delete one and to just sign in using my original user name?
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The usernames are associated with different Dropbox accounts, meaning you have completely different email addresses.
\n
\n
If you have more than one email address, make sure you're signed into the correct one when using the Dropbox desktop application, and when signing onto the site to post here.
The usernames are associated with different Dropbox accounts, meaning you have completely different email addresses.
\n
\n
If you have more than one email address, make sure you're signed into the correct one when using the Dropbox desktop application, and when signing onto the site to post here.
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A few issues with Advanced Reinstall (referring to the steps in the article):
#6-7 There is no \"Dropbox\" folder under \"KEY_LOCAL_MACHINE/SOFTWARE\". There was only a \"Dropbox Update\" folder under WOW6432Node.
#8-10 using the \"%.....%\" search does not pull up any folders. The only referenced folder I found was \"Dropbox Update\" under Users/Owner/Appdata/Local, which I had to find from scrolling through the folders rather than searching File Explorer using the percent (%) syntax.
The Dropbox install website said to sign in (my account uses my business email), which I did. After installing, when I tried to point to the Dropbox folder (which I had put directly under C instead of the default location) in Advanced Settings, it is stuck. The icons in the box are just spinning. This should have taken a few seconds. And, it appears that Dropbox installed using my gmail account instead of my business account, even though I signed in using my business account. Meanwhile, it's a Saturday and I've told everyone that anyone using DB while I'm doing \"deep reinstall\" will have conflicted files. Do I uninstall and reinstall again? This is a hot mess!
Someone should rewrite the instructions so that they make sense to a Windows 11 user.
A few issues with Advanced Reinstall (referring to the steps in the article):
#6-7 There is no \"Dropbox\" folder under \"KEY_LOCAL_MACHINE/SOFTWARE\". There was only a \"Dropbox Update\" folder under WOW6432Node.
#8-10 using the \"%.....%\" search does not pull up any folders. The only referenced folder I found was \"Dropbox Update\" under Users/Owner/Appdata/Local, which I had to find from scrolling through the folders rather than searching File Explorer using the percent (%) syntax.
The Dropbox install website said to sign in (my account uses my business email), which I did. After installing, when I tried to point to the Dropbox folder (which I had put directly under C instead of the default location) in Advanced Settings, it is stuck. The icons in the box are just spinning. This should have taken a few seconds. And, it appears that Dropbox installed using my gmail account instead of my business account, even though I signed in using my business account. Meanwhile, it's a Saturday and I've told everyone that anyone using DB while I'm doing \"deep reinstall\" will have conflicted files. Do I uninstall and reinstall again? This is a hot mess!
Someone should rewrite the instructions so that they make sense to a Windows 11 user.
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And .... I uninstalled again, followed the Deep Reinstall instructions, reinstalled and made sure it used my business email to sign in again, and it got stuck again trying to point to my Dropbox folder. I had to exit out of the advanced installation box, and go to Dropbox Preferences to under sync to move it to that folder. However, now it returns a message that there is already a Dropbox folder at that location.
So, it looks like my only option now is to uninstall Dropbox again, the delete the folder, and then reinstall Dropbox and have it re-download everything again at that folder.
In other words, Deep Reinstall just made everything worse. And taking up my entire Saturday!
And .... I uninstalled again, followed the Deep Reinstall instructions, reinstalled and made sure it used my business email to sign in again, and it got stuck again trying to point to my Dropbox folder. I had to exit out of the advanced installation box, and go to Dropbox Preferences to under sync to move it to that folder. However, now it returns a message that there is already a Dropbox folder at that location.
So, it looks like my only option now is to uninstall Dropbox again, the delete the folder, and then reinstall Dropbox and have it re-download everything again at that folder.
In other words, Deep Reinstall just made everything worse. And taking up my entire Saturday!
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Dropbox Staff
