You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
MysteryMan
4 months agoExplorer | Level 3
How do I swap to different account on Windows PC?
I am running Windows 10, have the Desktop app installed and have 2 different Dropbox accounts - it is currently set up to access Account1.
For various reasons, I need to stop using this one and...
- 4 months ago
Hey MysteryMan, when you're trying to sign into the app with Account2, are you also connected to the same account online on our website?
I'd suggest you sign out of Account1 both online, and then through the app and then try to connect to Account2 online first, and then see if the app follows.
MysteryMan
Explorer | Level 3
Thanks for reply.
The 2 accounts are totally separate ones - no connection at all.
Yes, as mention in my original post, I have uninstalled and reinstalled the app - reverted to original account with no option to enter new account's credentials!
Megan
4 months agoDropbox Staff
Hey MysteryMan, when you're trying to sign into the app with Account2, are you also connected to the same account online on our website?
I'd suggest you sign out of Account1 both online, and then through the app and then try to connect to Account2 online first, and then see if the app follows.
- MysteryMan4 months agoExplorer | Level 3
Great, that seems to have done the trick!
many thanks
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!