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Forum Discussion
HelloSign issue - I can't see my signature requests as I'm getting an error
I have a HelloSign free plan. I have never (in the almost a year I have been using it) been able to get the page, where you are supposed to be able to see your signature requests, both pending and co...
Walter
Dropbox Staff
Dropbox StaffHey Chantal C.4, sorry to hear you're having issues with this.
Could you send us a full-page screenshot of the error you're getting so that we can have a visual too?
Also, did you sign into the HelloSign for Dropbox Dashboard to track your signature requests as outlined here?
Keep me posted!
- Megan
Hey Chantal C.4, thanks for the screenshot!
Would it be okay for me to reach out via email, in order for us to have a closer look into this?
yes, of course. It's still not working, I tried again today.
- Megan
Hey Chantal C.4, I just sent you an email.
Feel free to reply back to me, and we'll take it from there!
