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Forum Discussion
Ody1
2 years agoNew member | Level 2
Folders and Files not showing properly
Everytime our team opening a Folder, it doesn't show the Folders inside the first folder that we are trying to open, instead it shows all the files that should be on each folders. But if you click on...
Jay
2 years agoDropbox Staff
Hi Ody1, thanks for bringing this to our attention.
Could you clarify exactly what you're doing when trying to open the folder?
Is this after you performed a search for a file or folder, or in general?
This will help me to assist further!
- Ody12 years agoNew member | Level 2
This happens after searching a folder/file.
Thanks for your response
- Jay2 years agoDropbox Staff
Are you specifically clicking the folder (written in grey) in the search result, or the file?
- Ody12 years agoNew member | Level 2
Here's some example everytime we search for a folder. So inside this RoundCTR folder, there's another folder, but it doesn't show that way.
So we need to click "x" on search bar, and click the RoundCTR (example) folder again.
This should be the one we're looking for.
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