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Forum Discussion
Error on startup (permissions?) Dropbox won't start without admin mode
Hello,
I receive the following error below when starting drobox. I tried to reinstall and it did not help, I also tried to add a rule for outgoing communication to windows firewall, did not he...
Nancy
Dropbox Staff
Dropbox StaffThanks for posting on the forum, Alexius321!
When did you start seeing this error exactly? Did you have any kind of update on your Dropbox app/device right before this issue occurred?
Also, what’s the current OS version of your computer? Did you initially install the desktop app with admin rights?
That’ll help me assist you further.
Thank you for the quick answer, the error started to show up maybe about a month ago. I'm not aware that it would be connected with any big system update. Also, I'm not sure about any other specific udpates. I tried to install the app both, with admin rights and without admin rights (after "advanced" unistall) both installations have the same result - the error.
here is more infor about my OS version:
Windows 11 Pro
10.0.22621 Build 22621
- Walter
Hey Alexius321, sorry to jump in here, but if you happen to be on the Basic plan, have you ensured that you're not hitting your account's device limit?
If that's not the case, could you try disabling any security programs you may have running temporarily and let us know if you still get the same error?
I do have basic plan, but only three devices are registered (it says that 3 are allowed).
I don't have any security programs except for default windows firewall, in there all communication for Dropbox is allowed. I turned it off anyway and tried to run again and received the same error.
Thank you for your assitance
