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Forum Discussion
Dropbox Windows 10 app stuck on 'connecting'
My Windows 10 Dropbox app v. 169.4.56874 gets intermittently stuck on 'connecting' and displays a greyed out icon in the system tray. I have a fast wired Ethernet connection, I have allowed Dropbox i...
I think I *may* just have solved the issue. I uninstalled and reinstalled the app. Then I right-clicked on the dropbox.exe file, and opened Properties. Then I ran the compatibility troubleshooter in the Compatibility tab. This suggested I should run in Windows 8 compatibility mode (no idea why; my Win 10 install is completely up to date). But I set it to that and now it seems to be running properly.
Hi. OK:
- clock is synced
- Firewall allows access to all ports and all protocols to Dropbox
- No proxies
- No SSL scanning (I think).
- I have Windows Defender Firewall for W10 and I haven't made any changes to it. The problem is that Dropbox connects sometimes, but much more often it just sits in the #'Connecting' state. I have tried everything I can think of, including cache and cookie clearing (via CCleaner), rebooting, etc. Nothing I do seems a reliable way of getting it to connect - it just sometimes does, but most of the time it doesn't.
