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Forum Discussion

FunwickC's avatar
FunwickC
Explorer | Level 3
2 years ago

Dropbox will not start on my M2 MacBook Air

The reason is that Dropbox asks for permission to access my old MacBook Pro root (user) folder, with a name like qzmbp, whereas the root (user) folder on my M2 Air is qzmpa.   Strangely it has no p...
Desktop
Error Messages
Install
Mac
Setting up the apps
  • Jay's avatar
    Jay
    2 years ago

    Thanks for the log, could you try the steps in this thread to resolve the issue on your device?

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi sharsprague, the information above only works if the user changed the name of their home folder. Have you done the same on your machine?

  • sharsprague's avatar
    sharsprague
    Explorer | Level 3
    2 years ago

    No. I have not changed the name of the home folder.  Can you please provide instructions for doing so? Thanks!

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