You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

GSpaneas's avatar
GSpaneas
New member | Level 2
28 days ago

I can't open the Dropbox desktop client on Windows 10

Windows 10 PRO - 22H2 (OS Build 19045.4291) DropBox 210.4.4854   I've been unable to start the Desktop Client, so I just performed an Advanced Reinstall. But it still will not start.   In t...
Desktop
Install
Setting up the apps
Windows
DesktopPM's avatar
DesktopPM
Icon for Dropbox Staff rankDropbox Staff
28 days ago

Hey GSpaneas, thanks for reaching out about this! I work on the desktop team here at Dropbox and am hoping I can be helpful today. Based on your message it sounds like the Dropbox client is working, meaning you see the icon in your system tray and can access your files in the File Explorer. 

 

Could you help me understand the difference between the Desktop Client experience you've described above and the ones on your other computers where the Desktop Client is working? When you click on the client icon, are you expecting that the File Explorer will open up to your Dropbox folder? Really appreciate your help here!

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!