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Forum Discussion

stevebb's avatar
stevebb
Explorer | Level 3
2 years ago

Dropbox will no longer support MAC OS10.12 in June. How will this affect my other device?

I use Dropbox on a Dell laptop running Windows 10 and on a Mac running MAC OS10.12. Dropbox will no longer support MAC OS10.12 in June. How will this affect my ability to use Dropbox on my Dell lapto...
Desktop
Mac
  • Walter's avatar
    Walter
    2 years ago

    Hey MWoodsMusic, thanks for joining the discussion here.

     

    I'm afraid that there's no other option apart from upgrading your computer's OS to a supported desktop environment. 
     

    in addition, you should be able to access your Dropbox account and files normally through a web browser.

     

    I wish I had a better answer than this, Mike. 

     

Rich's avatar
Rich
Icon for Super User II rankSuper User II
Thegreathowardo wrote:

It can only be Dropbox turning something off at the other end as it worked up until the date they said it was not being supported anymore

Software and computers evolve. If Dropbox wants to remain current with the technologies available in newer computers, they sometimes have to drop support for older technologies. It can be cost prohibitive to have to support aging tech, and sometimes the newer tech that they have to use to run software on a newer OS isn't compatible with older tech so they have no choice. In such a case they'd have to look at the cost of possibly maintaining multiple systems (one set to support new computers and one to continue supporting older devices). If it's cost prohibitive to do so, older systems are dropped from support.

 

They also have to look at the support they'll receive from companies like Apple and Microsoft, who often drop support for an operating system long before Dropbox stops supporting it. If Dropbox has a problem keeping their software running on your old computer, they won't be able to get support from Microsoft/Apple because Microsoft/Apple have dropped support for the OS entirely.

Thegreathowardo's avatar
Thegreathowardo
New member | Level 2
11 months ago

It just needs a simple interface, we are only talking strings of 1s and 0s that need to be either uploaded or downloaded. Being free I suppose does negate the need for work-arounds.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    11 months ago
    Thegreathowardo wrote:

    It just needs a simple interface, we are only talking strings of 1s and 0s that need to be either uploaded or downloaded.

    It's a lot more complicated than that.

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