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Forum Discussion
schroederphoto
3 years agoExplorer | Level 3
Dropbox Vault disappears from finder list after unlocking
Recently, when I unlock my Dropbox Vault folder the folder itself disappears from the finder list after unlocking. I can still see it when I go to Dropbox online, just not on my computer's finder. ...
- 3 years ago
Hi schroederphoto, thanks for the info!
Could you wait until your app is up to date, then uninstall, and re-install it? Let me know if this changes this behavior you're facing with your Vault.
Megan
3 years agoDropbox Staff
Hi schroederphoto, I'd be more than happy to help!
Could you let me know the app's current syncing status, along with the version that you have installed on the device?
Keep me posted, and we'll take it from there.
- schroederphoto3 years agoExplorer | Level 3
Syncing Staus: Updating 500 files, 394gb (24hrs)
Version: 161.4.4923
- Megan3 years agoDropbox Staff
Hi schroederphoto, thanks for the info!
Could you wait until your app is up to date, then uninstall, and re-install it? Let me know if this changes this behavior you're facing with your Vault.
- wzrdjr2 years agoHelpful | Level 5
Apparently Dropbox Vault on the Mac desktop is being retired. So will my use of Dropbox. Having to use it on the web or mobile only? I'm out.
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