You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
hamaryu
2 months agoNew member | Level 1
Dropbox unexpectedly quits on Windows 10.
I have 4 sync computers and 1 cell phone
It's normal on the website, it's normal on the cell phone, but two computers and two laptops
Even if you synchronize, it will end, and it will end eve...
Hannah
Dropbox Staff
Sorry to see that you're having this issue, hamaryu.
Can you check this article to see if any of the troubleshooting steps there are helpful?
Keep me posted.
hamaryu
2 months agoNew member | Level 1
- Nancy2 months agoDropbox Staff
Hi hamaryu! Hope you don’t mind if I jump in here.
Before troubleshooting further, can you clarify if you’re currently seeing the small Dropbox icon in your system tray (at the bottom right corner of your screen)? If you do, I’d like you to hover over it and let me know the app version it shows.
- hamaryu2 months agoNew member | Level 1
처음에는 212.4.5767이
전혀 전혀 방해가 되지 않았습니다.
213.3.4408로 업데이트되어
현재 증상은 Home Computer 1대, Office Computer 1대, Share Computer 1대, 노트북 1대에서 발생하고 있습니다.
셀만 구성입니다.드롭박스 재시작 누르면 20초 안에 다시 나오고 '닫기' 누르면 완전 꺼져요.
5년째 쓰고 있는데 처음이라 정말 당황스럽네요- Megan2 months agoDropbox Staff
안녕하세요 hamaryu, 추가 정보를 제공해 주셔서 감사합니다! Windows 10 컴퓨터에서도 고급 재설치 단계를 따를 수 있어야 합니다. 발생한 문제에 대해 자세히 알려 주실 수 있나요?
--
Hey hamaryu, thanks for the added info!
You should be able to follow the steps for following an advanced reinstall even on a Windows 10 machine.
Can you let me know more in regards to the issue that you face?
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!