You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

thie's avatar
thie
Helpful | Level 5
4 years ago

Dropbox tray icon menu

Since upgrading my desktop last month to Ubuntu 21.10 with Gnome 40.4 on X11 the Dropbox menu no longer pops up  when I click the tray icon. The icon does get 'selected' when I hover the mouse over i...
Desktop
Setting up the apps
  • thie's avatar
    thie
    4 years ago

    This is how I can 'activate' the popup menu: first I double-click the Dropbox tray icon. After that it will pop up, whether I click left or right. Until I have done that, the menu does NOT appear on a left or right click.

    Anyway, this is a simple workaround for a strange problem.

KSM83's avatar
KSM83
New member | Level 2
2 years ago

I had the same problem but solved it.

I use Ubuntu 22.04.2 LTS.

1. Go to SETUP

2. Go to accessibility menu

3. Always show accessibility menu activate

Then the top tray icon will be activated.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!