You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
paul20
3 years agoHelpful | Level 6
Dropbox support for MacOS 12.3 - can we finally upgrade?
Hi, I cannot find anywhere anyone saying that Dropbox properly supports MacOS 12.3, even though it was released weeks ago and has now been superseded by 12.3.1 with zero-day fixes. I can find discus...
UKD
Experienced | Level 12
dropbox Are you going to ever update your software?
dropbox Are you ever going to respond to your PAYING CUSTOMERS with more than "we're working on it" because you've been saying it for a very long time now.
I've got 39TB on Dropbox, so to move it is a pain, but I will if I get more concerned over the security of our machines, because we can't upgrade our OSes to a more secure version of it.
dropbox you do realise WWDC is right around the corner with the more than likely launch of macOS 13 in the autumn as usual. At the rate you're going macOS 13 will be out before you've sorted macOS 12.3.
nicetriangle
3 years agoHelpful | Level 6
Any news on this? It's been a known issue for months now.
- jeff w.443 years agoHelpful | Level 6
Very disappointed in Dropbox about this issue.
- sphen3 years agoCollaborator | Level 8Seriously?!?!??!? I never thought that Dropbox would have literally NOTHING to say about 12.3+ support to this day. No beta no nothing. We are extremely close to 90 days after the release of 12.3 and will not be able to prevent users from updating. What’s the deal?!
- marksc1113 years agoHelpful | Level 6
The complete absence of communication about this ever since they announced they were *starting* work on their 12.3 update—the very week 12.3 shipped, I believe, which is frankly, some of the most incompetent software development/management/whatever that I've seen since the bad old days of the Microsoft Mac team circa 1996—says so much about how rapidly Dropbox is sliding down the pan.
Hello? Is anybody listening? PLEASE update us on the status of your Mac software. Is it working as it should yet? (no.) And one of the previous posters raised an excellent point: we are paying customers, WHERE IS OUR GROVELLING APOLOGY AND REFUNDED MONEY ON A SERVICE THAT ISN'T WORKING AS IT WAS ADVERTISED WHEN IT WAS SOLD TO US?
Just dreadful.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!